If company knowledge cannot be found in the internal system, it does not exist and it will be unnecessarily reproduced. This is not only inefficient, but also expensive. The integration of social functions therefore has a high priority at Swisscom Sharespace. For example, each page provides a sharing feature that allows users to recommend the content to their colleagues. Thanks to social feeds, employees remain connected to their projects and are always up to date and connected to popular content. According to a study by McKinsey, the benefit of these social functions in companies are clear: they encourage internal communication, share knowledge, and improve collaboration. This quality gain is a source of inspiration for the employees and, according to the study, increases their productivity by up to 25%.
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