Swisscom Sharespace has developed a practical, cross-departmental search system based on tagging and categories.

Recreating content because users don’t know it already exists or can’t find, is unnecessary and expensive. Knowledge that only exists in the minds of employees or cluttered mailboxes, or is scattered across drives and servers, will cause valuable time to be invested in looking for it. Even more so, if the information is a few years old.

This is why Swisscom has developed a practical, cross-department search function based on tagging and categories. For example, this allows users to see links to related pages when they are looking at a content page. This way, employees can quickly get an overview of a topic. At the same time, it makes it easy to identify and contact colleagues that have already worked on the topic of interest or in related fields. The feeling of not being alone with a concern and the ability to build on existing knowledge increases the degree of independence among employees, motivates and leads to better performance.

Sharespace Livesearch
Sharespace Livesearch

Feature Overview

  • Live Search

    Quick and always available. The Live Search makes it possible to find users, documents, news and more without leaving your current page. The “find on type”-functionality shows results while you are typing your keywords and minimizes the time you spend looking for content even further.

  • Search Templates

    Swisscom Sharespace provides two templates for search pages. One is in a classic SharePoint style page while the other one displays the search results in modern tile-based view.

  • Organisation

    Similar to the Organization Tree, this Web Part also allows you to find colleagues within your company. It offers different display modes and the integrated presence indicator shows your colleagues availability at a glance.

  • Organization Tree

    The Organization Tree Web Part allows users to easily find superiors and colleagues in your organization.

  • Related Content

    This Web Part aggregates information based on the metadata of the current site. This allows the page to display content which is related to the information of the current site without specifying each link manually.

  • Related Links

    The Related Links Web Part allows you to show links that are related to the current content. Related Links are helpful to provide your employees with further information on the current topics. In contrast to the Quick Links, Related Links are defined specifically for each page and are not managed in a centralized list.

  • Quick Links

    The Quick Links Web Part allows you to add relevant links to pages for further navigation e.g. to external systems such as HR applications or the page of the company restaurant with the menu of the day. Distribute relevant links where they are needed and users will not have to spend time looking for information.

  • Terms

    Use integrated SharePoint terms for quick content tagging or to define values to use as key performance indicators on your workspaces.

  • Data Repeater

    The Data Repeater Web Part can connect to several data connections. It may be used to aggregate data and allows you to configure the way results are displayed.